Help center
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Everything you need to set up screens, build content, and run your signage — in short, practical guides.
Walkthrough coming soon
Get started
Pair a screen, install the player, and put your first design on it.
- Pair your first screenCreate a screen in the dashboard and connect a display with a QR code or a 6-character code.
- Install the playerDownload the free Pico Player for macOS, Windows, Linux or Raspberry Pi — or run it in a browser with no install.
- Build your first sequenceCreate a sequence in the editor, add content and apps, and assign it to a screen to go live.
- Start from a templateBrowse the gallery, filter it down, and turn a ready-made design into your own editable sequence.
Design & the editor
Build a slide with layers and styles, generate art with AI, and keep it all on brand.
- Layers, groups and stylesOrganize a slide with layers and groups, then style it with fills, strokes, effects and motion.
- Design with AIDescribe the change you want in plain language and let AI restyle a slide — or just the layer you selected.
- Generate images and video with AIMake a picture or a short clip from a prompt, right on the slide — and know what each one costs.
- Import your Canva designsConnect your Canva account, then drop finished designs onto slides as full-quality images or one autoplaying video.
- Your media libraryUpload images and video, organize them in folders, and reuse them across every sequence.
- Brand kits: keeping every screen on-brandStore your logos, colors, fonts and rules once — then let the editor and the AI design inside them.
- Deleting content without going darkWhat the delete dialogs tell you first, and how to hand your screens a replacement instead.
Live content & scheduling
Self-updating apps, social feeds, and playing the right thing at the right time.
- Content apps: live content that updates itselfWeather, news, clocks, countdowns, QR codes and more — content that keeps itself current.
- Connect Instagram, X, TikTok & YouTubePut live social feeds on your screens by entering a public handle or URL — no logins, on every plan.
- Schedules & playlistsPlay different sequences at different times with per-screen schedules — and how overlaps resolve.
Screens & walls
One screen's console, video walls, and turning the display off out of hours.
- The screen consoleEverything one screen will tell you, and everything you can tell it — now playing, activity, proof of play and settings.
- Video wallsDesign several displays hung together as one artboard — each panel plays on its own screen.
- Turning the display off out of hoursSleep the panel overnight with a power schedule — and what “off” actually means on each platform.
Workspace, teams & billing
Teammates, clients, your own branding, and how plans and AI credits work.
- Teams, seats & invitesInvite teammates by email, assign roles, switch workspaces, and understand what a seat is.
- Plans, billing & AI creditsThe player is free — you pay per screen. How plans, add-ons, and AI credits work.
- Running signage for other businessesGive each business you serve its own workspace, brand and domain — separate from your team and from each other.
- Put your own brand on the portalReplace Pico Sign's name, logo, colours and address with your own, for your team and your customers.
Devices & troubleshooting
Offline behavior, Raspberry Pi, and fixes for common issues.
- What happens when a screen goes offlineHow the player keeps playing without internet, and the free email alert when a screen goes down.
- Raspberry Pi setup guideInstall the arm64 player on 64-bit Raspberry Pi OS, pair, and run fullscreen from boot.
- Troubleshooting & FAQQuick fixes for pairing, feeds that won't update, storage, and screens that show the wrong thing.
Can't find your answer?
Email our team and a real person will help — usually the same day.
Email supportsupport@picosign.ai